The following details how to apply for your Australian holiday, tourist, visitor, vacation & business travelling visas. |
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The Frequently Asked Questions (FAQs) below provide information you may need to know before applying for an ETA Visa.
If you require further information on other general matters including completing your online application, systems and technical information, please refer to our Help? section. Further information is also provided in the online application.
All travellers to Australia, except Australians and New Zealanders, require an Electronic Travel Authority (ETA Visa) for visitor/tourist or business purposes. This is the world's most advanced electronic visa issuing system and replaces having to travel, contact in person or via post an Australian Diplomatic office for a label or stamp to be placed into a passport.
When your ETA Visa is approved we email you the official Australian Government approval that includes all the information and conditions for your visit.
Your ETA Visa information is also stored on Australian Government and other authorities systems where it is retrieved online by staff at an exit or entry point to Australia, they will confirm you have an ETA Visa and provide you with the authority to board, travel and enter Australia.
You will not be allowed to depart from your exit point or enter Australia without a valid ETA Visa.
The Australian Government allows select companies, including eVisas to Australia Pty Ltd, to provide ETA Visa issuing services to make it easy for travellers to Australia to obtain their own ETA Visa. This is achieved through smart use of technology, including the Internet, to access Australian Government and other authorities systems to issue ETA Visas cost effectively and efficiently.
You should apply for your ETA Visa at least 24 hours before departure.
Provided you meet the Australian Government’s simple criteria to obtain an ETA Visa, answer all the questions honestly and correctly in our simple 5 to 10 minute application process and pay by credit card (a receipt of this transaction is immediately emailed to you), your official Australian Government ETA Visa confirmation will be emailed by us to you in 15 minutes to 24 hours (depending on time zones).
Provided you have arranged your ETA Visa through us, you also have free 24/7 access online to your ETA Visa (e.g. you lose the original whilst travelling you can print this out again), this is available through our Check Visa Status facility.
The service we provide has been successfully issuing ETA Visas since 2004. As a licenced travel agent and member of major industry associations: National Business Travel Association; Australian Tourism Export Council and the Australian Tourism Data Warehouse and engaging with Tourism Australia and Australian State and Territory Tourism Organisations you know your dealing with a professional and reputable company.
Only applicants with a valid passport from one of the following approved countries can apply through this site for their ETA Visa:
| Andorra | Luxembourg |
| Austria | Malaysia |
| Belgium | Malta |
| Brunei | Monaco |
| Canada | Netherlands |
| Denmark | Norway |
| Finland | Portugal |
| France | San Marino |
| Germany | Singapore |
| Greece | South Korea |
| Hong Kong | Spain |
| Iceland | Sweden |
| Ireland | Switzerland |
| Italy | *United Kingdom |
| Japan | United States of America |
| Liechtenstein | Vatican City |
*Holders of UK British National (Overseas) (GBN) passports are not eligible to apply for ETAs through this site.
If you require a visa but have a valid passport from another country you will need to visit the DIAC website or contact your nearest Australian visa office.
Visitor/Tourist ETA Visa (subclass 976):
If you are travelling for tourism or to visit friends or relatives, you should apply for the Visitor/Tourist ETA Visa.
This ETA Visa is valid for multiple visits within 12 months from date of issue (or when your passport expires, whichever is sooner) for a maximum length of stay for each visit of three months.
Restrictions:
Short Validity Business ETA Visa (subclass 977):
If you are travelling for business meetings, conventions and conferences, you should apply for the Short Validity Business ETA Visa.
This ETA Visa is valid for multiple visits within 12 months from date of issue (or when your passport expires, whichever is sooner) for a maximum length of stay for each visit of three months.
Restrictions:
Common restrictions to both ETA Visa types are:
If you do not meet any of these criteria you need to arrange another visa, visit the DIAC website or contact your nearest Australian visa office.
Apply Online NowEach child, regardless of age, will need an ETA Visa. You need to enter the passport details exactly as for the parent, replacing the name, date of birth, sex and country of birth with the child’s details as they appear in the passport.
Apply Online NowIt is not necessary to have a trip already booked or hold an airline or cruise ship ticket before being issued with your ETA Visa.
In fact, the Australian Government recommends you arrange your ETA Visa before booking any part of your trip to ensure approval has been granted to visit Australia.
Apply Online NowAlthough your ETA Visa is stored on Australian Government and other authorities systems where it is retrieved online for future use, when travelling you should also retain a printed copy of your official Australian Government ETA Visa confirmation we email to you.
Provided you have arranged your ETA Visa through us, you have free 24/7 access online to your ETA Visa (e.g. you lose the original whilst travelling you can print this out again), this is available through our Check Visa Status facility. You will need to use the same password we emailed to you in the payment Transaction Confirmation (ensure you copy and paste this to avoid errors), together with the email address you used to apply for your ETA Visa.
If you did not obtain your ETA Visa from us you will need to contact whoever arranged your ETA Visa and they can make the enquiry for you.
If your Internet travel advisor, travel agent, airline or cruise ship operator has not arranged or cannot arrange your ETA Visa, you can apply through this site but this should be done at least 24 hours before departure.
If you have an ETA Visa, ensure you advise your Internet travel advisor, travel agent, airline or cruise ship operator when booking your tickets.
And, don’t forget it's important to take your passport with you.
Apply Online NowOur service charge provides information and the issuing of ETA Visas through our total online end to end service that's convenient, fast, simple, secure and open 24/7.
Provided you meet the Australian Government’s simple criteria to obtain an ETA Visa, answer all the questions honestly and correctly in our simple 5 to 10 minute application process and pay by credit card (a receipt of this transaction is immediately emailed to you), your official Australian Government ETA Visa confirmation will be emailed by us to you in 15 minutes to 24 hours (depending on time zones). If there is a problem with your application we will work on your behalf with DIAC to resolve, if we cannot resolve, we will advise you what to do next.
You also have free access anytime to our Check Visa Status facility.
Apply Online NowPayment is only by credit card, processed immediately through WorldPay using the latest security protocols. Acceptable cards are Visa, Visa Delta, Visa Electron, MasterCard, American Express, Switch, Solo and JCB. A receipt for this transaction is immediately emailed to you.
Your credit card details are encrypted the moment they are transmitted by you and also encrypted when being transmitted through to the banking network. If your browser does not support the level of encryption required by this site, you will not be able to apply for an ETA Visa.
We will hold your credit card details only for the duration of the transaction. Once payment has been completed and the application for an ETA Visa has been finalised, your credit card details are deleted from our site.
Apply Online NowThis site strictly complies and operates under the Australian Privacy Act so we are required to declare the use of any information we collect. We will only use your personal information for the purpose of arranging your ETA Visa with limited audit information being stored on our secure servers with relevant firewall protections in place.
The full data on your application and ETA Visa status will only be permanently stored on secure servers operated for DIAC in Australia.
Your information will not be supplied or sold to any third parties and any misuse of your personal information carries heavy penalties.
Apply Online NowTo ensure the security and privacy of your information, our site uses the HTTPS secure protocol for all transmissions of personal data between your browser and our site. This means your browser must be able to support HTTPS. Our site will attempt to establish a secure session using 128 bit encryption. If your browser does not support this level of encryption, then the session will not be established and you will not be able to submit an application for your ETA Visa.
Specifically, the site will work with the following browsers:
If your browser does not support HTTPS, you should update your browser, the most recent versions of commonly used browsers can be downloaded free of charge from the websites of the suppliers.
If you cannot connect to the 'Apply' or 'Check Visa Status' components of our system from a site behind a firewall, it may be preventing the establishment of a secure connection. Please speak to your webmaster or Internet Service Provider to resolve this.
Apply Online NowYou will have the opportunity to review all the details you have provided in your application on your screen and can change the details at any time until you confirm all your details are correct.
If you have made an error, it is important that you correct it before proceeding to the payment stage. Once you have submitted your application and paid by credit card it will immediately be debited for our service fee.
If you find out later that you have made a mistake, you will need to make a new application but this will incur another service fee.
Apply Online NowIf you apply and the system determines you already have a current visa or ETA Visa with a longer period of stay than the ETA Visa you are applying for, or your current visa or ETA Visa has work rights or residency rights, you will not be granted a new ETA Visa.
Our service charge is applied to recover the costs of running the service. As successful and unsuccessful applications use the same system resources our charge is non-refundable.
Apply Online NowThe ETA Visas we provide have a multiple entry facility; you can enter Australia as many times as necessary within the validity of your ETA Visa. Provided you have a valid visa for New Zealand (or are exempt), you can travel to New Zealand from Australia and then return as long as your ETA Visa remains valid.
However, your ETA Visa for Australia cannot be used to enter New Zealand. You will need to arrange a separate visa, for more information visit http://www.immigration.govt.nz/.
Apply Online NowFrom the Australian perspective there is no problem. Provided you meet the eligibility criteria, you can apply from anywhere in the world that has Internet access. You should, however, check with local authorities to ensure that they do not require a visa label or official stamp in the passport to prove that you have authority to depart to enter Australia.
Apply Online NowThis depends on your personal circumstances and preferences. Your ETA Visa is valid for multiple visits within 12 months from the date of issue (or when your passport expires, whichever is sooner) for a maximum length of stay for each visit of three months.
You can apply for your ETA Visa at any time and, provided you arrive in Australia within your ETA Visa validity period and you have the same passport you used to apply for your ETA Visa, you may apply for the ETA Visa in advance. However, you should be aware that you will need to apply for a new ETA Visa if your passport expires and you are issued with a new passport.
But, don't leave it until the last minute, please remember to arrange your ETA Visa at least 24 hours before departure.
Apply Online NowYou will need to apply for another visa which allows for a longer stay, for more information contact your nearest Australian visa office.
Apply Online NowNo. You can only apply for an ETA Visa when you are outside of Australia. For more information contact your nearest DIAC Regional Office.
Apply Online NowBecause Australia is a distant land, airlines and cruise ship operators require every traveller to have an ongoing ticket so that they do not get stranded in Australia and overstay their ETA Visa.
Although DIAC does not require a visitor to have an ongoing ticket, they usually need evidence you have sufficient funds to continue on your journey, so it is much easier to have an ongoing ticket to avoid any problems to enter Australia.
Apply Online NowPlease check your other inboxes for the original Official ETA Visa Notification email we sent to you, including junk mail and anti-virus inboxes. Otherwise, your server and firewall settings could be preventing us from sending to your email address (e.g. orange.net, rr.com, uaa.alaska.edu, hsbc.ca, clear.net.nz, us.army.mil, tm.net.my, planet.nl, msn.com, etc). If so, you will need to advise us of an alternative email address. This is not desirable, so it’s important you initially provide us with an email address that you know will go back to you.
Provided you have arranged your ETA Visa through us, you have free 24/7 access online to your ETA Visa (e.g. you lose the original whilst travelling you can print this out again), this is available through our Check Visa Status facility. You will need to use the same password we emailed to you in the payment Transaction Confirmation (ensure you copy and paste this to avoid errors), together with the email address you used to apply for your ETA Visa.
Apply Online NowIf an ETA Visa is issued in under 24 hours before departure, there are some rare occasions, when it does not register on the check-in reservation systems so they have no record of your ETA Visa.
We apologise for any inconvenience this will cause and although this is not our fault we are happy to refund our service charge as you should not have to pay twice to enter Australia.
This is why you should travel with a printed copy of your official Australian Government ETA Visa confirmation we email to you. If you do not have a copy, you have free 24/7 access online to your ETA Visa, this is available through our Check Visa Status facility. You will need to use the same password we emailed to you in the payment Transaction Confirmation (ensure you copy and paste this to avoid errors), together with the email address you used to apply for your ETA Visa.
Remember, you should arrange your ETA Visa at least 24 hours before you arrive at your departure point so it has time to be recorded onto the check-in reservation systems.
Apply Online NowOur site clearly states “You must not have any criminal convictions”. If you have a criminal record you should visit the DIAC website.
You should also be aware when arriving in Australia you are required to complete an Incoming Passenger Card that asks a series of questions - one of which is if you have a criminal record. You will have to advise yes and if you have not had approval from DIAC to visit Australia then it’s likely you will not be allowed to enter Australia, may be held in detention and sent back on the next available flight at your cost, and likely never be granted a visa to enter Australia in future.
Apply Online NowIf we are unable to find a record of your ETA Visa it’s unlikely it was issued through us. If you did obtain your ETA Visa through us please forward to info@evisastoaustralia.com the 5 digit Application ID/Merchant reference number so we can follow up your enquiry.
If you have a reference number 5637699 or similar it's likely you have used another service provider for your ETA Visa so you will need to contact whoever arranged it for you.
The alternative is to reapply through us to either confirm the existence of your current ETA Visa or we will issue you with a new ETA Visa.
Apply Online NowNo. For more information visit the DIAC website or contact your nearest Australian visa office.
Apply Online NowYou can use the links provided on this site to only obtain general information about the ETA Visas we issue. For other inquires you should visit the DIAC website.
Apply Online NowThe Department of Immigration And Citizenship (DIAC) is the government department in Australia responsible for managing entry of people to Australia, the successful settlement of migrants and refugees enabling them to participate equitably in society, and promotion of the benefits of citizenship and cultural diversity.
Part of this responsibility is processing and deciding applications for visas for travel to Australia. A more detailed description of DIAC's roles and structure can be found on the DIAC website.
